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| Baum Machine Inc.: Catering to Clients |
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| By Brian Salgado | |||
| Friday, 04 April 2008 | |||
![]() Baum Machine is wrapping up a $1 million expansion that includes an equal amount of expenditures on equipment.
As a custom contract machine shop, Baum Machine Inc. owner and President Rodger Baum says he and his staff continue to “beat the bushes” for new opportunities, as well as work to keep current customers satisfied. “We adapt to market changes by keeping close relationships with our customer base to keep our finger on the pulse of what is going on in their business world, and do our best to make any necessary adjustments, whether in capital equipment, staffing, etc.,” Baum adds. Baum started Baum Machine in 1989 as a one-man machine shop on a relative’s farm. The company has grown into a 55,000-square-foot facility in Appleton, Wis., with 60 employees. Baum Machine serves numerous markets including paper mills, mining, converting and manufacturers of OEM equipment, as well as performing the design/build of custom converting machinery for a number of sectors. “As a custom contract machine shop, our customers are so varied and change one day to the next, that it’s virtually impossible to categorize them,” Baum adds. “As far as customer expectations, an old saying still rings true: ‘As much as things change, they remain the same.’ “Even with the globalization of our economy, customers still expect the same things as decades ago: a competitive price, quality parts the first time around, on-time delivery and real service from the people in your company,” he continues. Baum took time to speak with Manufacturing Today about training initiatives, adjusting manufacturing processes to customer needs and the future growth of Baum Machine. Labor-wise, we are fortunate in that we are both in an area with a large skilled labor base and the fact that our company’s reputation in the local marketplace brings us many qualified applicants weekly. (Manufacturing) is a constant state of flux day to day. Between our Customer’s parts and our own product lines – i.e., custom designed and manufactured equipment – the demands and requirements vary with each individual client and their particular need or application. Our estimating and purchasing staff have all been associated with our industry for many years and have developed outstanding relationships with numerous vendors, creating an extremely cooperative and competitive environment, which enhances our ability to provide the pricing and service we need. Most have an early interest in either engineering or manufacturing, and this environment and experience gives them a very good idea Many have even chosen to remain in this industry with us as a machinist, which is a skilled trade that is very thin in qualified people these days but is, as a rule, well paying with gathered experience. |
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